I.T. Support for Students

Credit Students / Estudiantes de credito

Get help with SBCC system access problems and report technicial issues. /
Obtenga ayuda con problemas de acceso a sistemas de SBCC e infórmenos sobre problemas técnicos.
Phone/Teléfono: 805-730-4215

Monday/Lunes: 8:00 a.m. - 4:30 p.m.
Tuesday/Martes: 8:00 a.m. - 4:30 p.m.
Wednesday/Miercoles: 8:00 a.m. - 4:30 p.m.
Thursday/Jueves: 8:00 a.m. - 4:30 p.m.
Friday/Viernes: 8:00 a.m. - 4:00 p.m.

In-person service is available as needed and by appointment only
El servicio en persona está disponible según sea necesario y solo con cita previa

Noncredit Adult Ed SEL Students / Estudiantes de no crédito

Get help with SBCC system access issues and report technicial issues. /
Obtenga ayuda con problemas de acceso a sistemas de SBCC e infórmenos sobre problemas técnicos.
Phone/Teléfono: 805-730-3018

Monday/Lunes: 10:00 a.m. - 7:50 p.m.
Tuesday/Martes: 10:00 a.m. - 7:50 p.m.
Wednesday/Miercoles: 10:00 a.m. - 7:50 p.m.
Thursday/Jueves: 10:00 a.m. - 7:50 p.m.
Friday/Viernes: 10:00 a.m. - 1:50 p.m.

*Hours subject to change during semester breaks/*Horas sujetas a cambios durante las vacaciones semestrales

Computer Lab Support through Zoom

Get help with SBCC computer lab resources, apps, and software (including Virtual Desktop Infrastructure (VDI), Google Drive and Adobe apps)

Spring 2025 Virtual Lab Hours: (1/27/2025-5/24/2025 - open during spring break 2025)
Tuesdays - 11:00 am-2:30 pm, 3:30 pm-6:30 pm
Wednesdays - 9:00 am-12:00 pm, 1:00 pm-4:30 pm
Thursdays - 11:00 am-2:30 pm, 3:30 pm-6:30 pm

Closed for all SBCC Holidays and other campus closures: https://www.sbcc.edu/calendar/

Computer Tutoring and Technical Support at the Learning Resource Center

Computer Tutors can assist with things like:

Connecting to the Wifi
Sharing and creating PowerPoint and Google Slide presentations
Document formatting for assignments, including for MLA and APA formatted paper
Google Sheets, Microsoft Word, Office 365, and Basics of Excel
Editing, self-recording, and uploading image, audio, and video files for assignments
How to access VMWare Virtual Windows Desktop on your computer or Chromebook and how to save on and navigate the virtual desktop
Computer skills tutoring

Secure your campus account with Two Factor Authentication (2FA)

Two-Factor Authentication (2FA) is now required for all college employees, both full and part-time.
Two-Factor Authentication (2FA) is now required to access the Virtual Desktop Infrastructure system (VDI).

2FA Full Setup Instructions and Frequently Asked Questions (FAQ)
2FA (VDI Only) Setup Instructions
Google Authenticator app: iPhone or iPad I Android

Admission and Registration Support

Student Success Resources FAQ
Admissions and Records Home
Enrollment Services Support for Credit Students: (chat services available)
Enrollment Services Support for Non-Credit Students (School of Extended Learning)
Admissions and Records FAQ
Dual Enrollment Program
Transcript Ordering Information
Assessment Information
Prerequisites and Corequisites Information

Academic Support

Students with Disabilities

DSPS Home Page / Hours
Email: dsps@sbcc.edu
Request accommodation for Exams in Online Courses
Questions about assistive technology, please contact: Laurie Vasquez, DSPS Assistive Technology Specialist vasquez@sbcc.edu